Politique de confidentialité

At New City Vapes, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website or use our services. By accessing our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1.1. Personal Information: When you create an account or place an order on our website, we may collect personal information such as your name, email address, phone number, shipping address, and billing information.

1.2. Payment Information: To process your orders, we may collect payment details, including credit card information, but we do not store payment card information on our servers. All payment transactions are securely processed through trusted payment gateways.

1.3. Usage Data: We may collect data on how you interact with our website, such as the pages you visit, the products you view, your IP address, browser type, and operating system. This information is used to improve our website and services.

1.4. Communication: When you contact our customer support team or subscribe to our newsletters, we may collect your communication history and email preferences.

2. Use of Information:

2.1. Order Fulfillment: We use your personal information to process and fulfill your orders, arrange shipping, and provide you with updates on your order status.

2.2. Customer Support: Your information helps us to assist you with any inquiries, requests, or issues you may have, and to improve our customer support services.

2.3. Website Improvement: We analyze usage data to enhance our website's performance, user experience, and content based on user preferences and trends.

2.4. Marketing Communication: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time.

2.5. Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal obligations.

3. Information Sharing:

3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in running our business, such as payment processors, shipping companies, and marketing partners. These providers are contractually obligated to protect your data and only use it for specified purposes.

3.2. Legal Requirements: We may disclose your personal information to law enforcement agencies, regulatory authorities, or legal entities when required to comply with the law or protect our rights and the rights of others.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Data Security:

4.1. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure socket layer technology (SSL).

4.2. While we take reasonable precautions, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. We cannot ensure the absolute security of any information you transmit to us.

5. Your Choices:

5.1. Account Management: You can review, update, or delete your account information by logging into your account settings on our website.

5.2. Marketing Communication: You have the option to opt-out of marketing communications at any time by clicking the "unsubscribe" link provided in our emails.

6. Children's Privacy:

6.1. Our website is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information.

7. Changes to the Privacy Policy:

7.1. We reserve the right to update or modify this Privacy Policy at any time. The "Last Updated" date at the beginning of this policy indicates the most recent revision. We encourage you to review the policy periodically for any changes.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

New City Vapes contact: info@newcityvapes.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and disclosure of your information as described herein.